Heat Pumps
ITS Heat Pump Repair
ITS (Industrial Technology Systems) is a leading South African heat pump and solar brand. We repair and service the full ITS heat pump range — domestic hot-water heat pumps, commercial units and split systems — with genuine ITS spares.
About this service
We repair ITS hot-water heat pumps (ITS HWS range), ITS commercial heat pumps, and ITS split-system heat pumps. Our service covers compressor replacement, refrigerant recharge, fan motor and capacitor replacement, PCB and sensor repair, heat-exchanger descaling, and defrost system repair. We use genuine ITS parts and we're familiar with the ITS controller and its fault codes.
Faults we resolve
- Heat pump not heating or low hot-water temperature
- Error code on the ITS controller
- Compressor not starting or tripping
- Fan not running or noisy
- Refrigerant leak or low gas
- Defrost cycle not working — icing up in winter
- Scale build-up in the heat exchanger
- Annual service overdue
Our service process
- 01 Same-day call-out for no-hot-water emergencies.
- 02 Full diagnostic of compressor, refrigerant, fan, PCB and sensors.
- 03 Refrigerant pressure and leak test.
- 04 Written quote before any work starts.
- 05 Repair with genuine ITS spares, descale if needed.
- 06 Unit tested and commissioned.
- 07 Service reminder set.