Heat Pumps
Alliance Heat Pump Repair
Alliance is one of South Africa's leading heat pump brands, and we repair and service the full Alliance range — domestic hot-water heat pumps, pool heat pumps and commercial units. Our technicians carry common Alliance spares to get you back up and running fast.
About this service
We repair Alliance hot-water heat pumps (Alliance HWS, Alliance HWS-T, Alliance HWS-S), Alliance pool heat pumps, and Alliance commercial heat pumps. Our service covers compressor replacement, refrigerant recharge, fan motor and capacitor replacement, PCB and sensor repair, descaling of the heat exchanger, and defrost system repair. We use genuine Alliance parts and we're familiar with the common fault codes on the Alliance controller.
Faults we resolve
- Heat pump not heating or low hot-water temperature
- Error code on the Alliance controller
- Compressor not starting or tripping
- Fan not running or noisy
- Refrigerant leak or low gas pressure
- Defrost cycle not working — icing up in winter
- Scale build-up in the heat exchanger
- Annual service overdue
Our service process
- 01 Same-day call-out for no-hot-water emergencies.
- 02 Full diagnostic of compressor, refrigerant, fan, PCB and sensors.
- 03 Refrigerant pressure and leak test.
- 04 Written quote before any work starts.
- 05 Repair with genuine Alliance spares, descale if needed.
- 06 Unit tested and commissioned.
- 07 Service reminder set.